Upload profile pic

[T-rev86]

Can someone please help me figure out how to upload a profile pic, I went to my images on my iPhone resized one to 100*90 and pushed the upload thing and pushed save and it said unable to save please help I'm a retard with technology

 

[Blender]

im pretty sure that your profile picture is meant to be 15 pixels by 15.try resizing it to that and then see how u go

 

[my67xr]

100 x 100 maximum sounds right

are you trying to upload it from photobucket or similar ?
or off your PC ?

 

[my67xr]

i'm not 100% sure, but i just deleted my profile pic and tried reloading it, it didn't work
the message was - This JPEG image has the incorrect file extension.

iirc, something about adding pictures was recently changed?
Motorman would know, i think he will get back to you when he gets back on.

 

[my67xr]

it is your profile picture you are having trouble loading ? not an avatar picture?

edit;
i just tried it another way and it comes up invalid file ?

 

[motorman]

It just has to be 100 x 100 pixel's and under 5mb. That's it.

Worked ok for me?

 

[my67xr]

for my profile pic,
my screen says' it needs to be under 100 x 100 pixels, or under 64kb, whichever is smaller ?

 

[my67xr]

and with the Avatar pics,
The maximum size of your custom image is 100 by 100 pixels or 488.3 KB (whichever is smaller).

 

[T-rev86]

I tried to upload it straight off my iPhone I used an app to down size the pic to 100 by 90 so it should be the right size i tryed to do it as profile pic then as my avatar and neither worked I don't have photo bucket or anything like that everything I've put up has been straight off my iPhone camera roll ill try again and see what happens

 

[T-rev86]

Just tried again and it said unable to save image I give up

 

[motorman]

Try again man. Just bumped up the file size limit.

 

[my67xr]

Avatar pic size limit is now 4.77 MB (huge now?)
Profile pic size limit is 64kb

 

[motorman]

Wrong button. lol

Bumped the profile pic up to 5mb now too.

That's not really that big to be honest. We got plenty of space to use so no biggy.

 

[T-rev86]

Thanks for the help motorman but I tryed again and it didn't work I think its my phone that's the problem I'm about to smash it against a wall lol ill try again another day thanks everyone for helping

 

[motorman]

No worries mate.

It's gotta be something like that. Works fine for me.

If you need more help PM me.

 

[my67xr]

i tried loading my Profile pic again,
it says - unable to save image
or with another pic it says - This JPEG image has the incorrect file extension.

 

[T-rev86]

Yeah my67xr that's what mine says as soon As I try and save the image it comes up says unable to save image

 

[my67xr]

Yeah it's a bit strange, i deleted my profile pic, and tried reloading the same one but it wont accept it.

 

[T-rev86]

I mite just try again in afew days and see what happens

 

[KGILK91]

I'm having this problem also. Can't download my profile pic.
"Says unable to save."
Ugh.

Samsung Galaxy Note 3