lenny
Hey mate.
That's a **** situation, Im sorry that you never got a call back, I mean calling people back is the back bone of any good customer service.
We did have alot of staff issues at the Frankston store. Customer service is everything and thats why we recruited a new team. Our team here is awesome now.
All I can say is sorry and I'm here to help. Anything I can do.
[email protected]
Pauly is our head mechanic you can contact him any time
[email protected] he's also on facebook.
Rob our new Frankston mechanic has been with us only a short time and he is going awesome,
we had issues with past employees and I have been spending time on the floor my self to make sure we are the best customer service.
All I can do is apolagise and make sure it never happens again.
We have hundreds of passionate customers and I believe that is because me and my family are here to fix any dramas and make sure mistakes like this don’t happen twice.
shoot me an email or call if I can help out out all.
brad